Privacy Policy

This Privacy Policy explains how Metasession ("we", "us", "our") collects, uses, and protects your personal data when you visit our website or interact with our products and services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

Metasession is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, you can contact us at:

Email: hello@metasession.co

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Contact details such as name, email address, and phone number when you contact us.
• Professional information such as company, role, or industry if you provide it.
• Usage data such as IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.

3. How We Use Your Data

We process your personal data for the following purposes and legal bases:

• To respond to your enquiries and provide support (legitimate interests / contract).
• To operate, maintain, and improve our website and services (legitimate interests).
• To send you relevant updates or information where you have given your consent, which you may withdraw at any time.
• To comply with legal obligations and protect our rights.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to understand website usage and improve the user experience. Where required by law, we will request your consent before setting non-essential cookies.

5. Data Sharing and Transfers

We do not sell your personal data. We may share your data with trusted service providers who process data on our behalf (for example, hosting, analytics, or communication tools). These providers are contractually bound to protect your data and only process it according to our instructions.

Where personal data is transferred outside the European Economic Area (EEA), we take appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, we will delete or anonymize it securely.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data in certain circumstances.
• The right to restrict or object to processing in certain circumstances.
• The right to data portability, where applicable.
• The right to withdraw consent at any time where processing is based on your consent, without affecting the lawfulness of processing before withdrawal.
• The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us athello@metasession.co.

8. Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above. We encourage you to review this page periodically.